Spotify’s ‘Reserved’ Ticketing Uses Data to Block Bots
Utilizing 360-degree fan profiles based on repeat listening and sharing metrics, Spotify is bypassing traditional pre-sale queues to guarantee tour tickets for authenticated superfans.
Utilizing 360-degree fan profiles based on repeat listening and sharing metrics, Spotify is bypassing traditional pre-sale queues to guarantee tour tickets for authenticated superfans.
By transforming passive user-generated concert footage into measurable audience data, Swsh aims to monetize the uncaptured value of live event superfandom.
Survey data reveals that 81% of Gen Z music fans are actively purchasing physical merchandise to preserve live event experiences.
Analyzing the economic footprint, EY’s report reveals that indirect revenues from travel and hospitality doubled the direct ticketing income for the 2024 tour.